Kansas
State law entitles a franchised dealer to be reimbursed for warranty parts and labor at the rates you actually charge your own customers. Most stores in Kansas are still being paid against a number someone agreed to years ago, and every repair order since has been settled at that number.
Kan. Stat. Ann. § 8-2415 · Correction of warranty defects — compensation to dealer
What you are owed
Retail rate
Not a negotiated number and not whatever you agreed to years ago. Kansas measures compensation against the rates you charge retail customers for like parts and services, provided they are reasonable.
The manufacturer's clock
30 days
A claim not specifically disapproved in writing or by electronic transmission within 30 days of receipt is considered approved.
How often you may file
Once a year
One request to change your average percentage markup or labor rate in any one-year period. There is no second attempt if the first one fails.
If they say no
They justify it
The burden of proof sits with the manufacturer to establish that its denial was reasonable. Declining your number is not the same as defending the decision.
Why It Is Not A Form
Kansas does not hand you a rate. It requires you to prove one out of your own customer-pay repair orders, under rules that decide which of that work counts and which of it quietly drags your average down. The statute is short. The judgment inside it is not, and it is where filings fail.
Kansas takes routine maintenance out of the calculation, and that work is among the cheapest things on your menu. Leave it in and you have averaged your own rate down before the manufacturer has read a line of it. Most stores that file alone lose here, quietly, and never learn why the number came back low.
Kansas bars a manufacturer from imposing an unduly burdensome or time-consuming methodology on you, which tells you exactly what the legislature expected them to try. It does not decide for you what a defensible submission looks like, and a store that answers a burdensome request badly has given up the protection it was handed.
The statute is one layer. Your OEM applies its own view of what counts as qualifying repair labor and which of its brands a filing has to prove the rate against. Where the two disagree, the conservative reading is the one that survives, and knowing which is which per manufacturer is not in the statute.
Because Kansas permits a single rate request in any one-year period, a weak submission does not merely fail. It costs you the twelve months behind it, at the rate you were already unhappy with.
The Part Most Dealers Miss
Most dealers assume a rejection ends the conversation. In Kansas it starts one. Let the 30 days pass without a written disapproval and the claim is considered approved, and if they do deny it, the burden of proof is on the manufacturer to establish that the denial itself was reasonable.
The law, in other words, is already on your side. What decides the outcome is whether what you put in front of them holds up.
We Do This For You
John Fairchild has run more than 400 warranty reimbursement filings himself. You do not pull the repair orders, decide what qualifies, or argue the categories. We build the submission, you review it before it goes anywhere, and it goes out under a rate we are prepared to defend.
And because your rate is proven out of your own customer-pay pricing, we do not stop when the letter is sent. The platform runs the daily discipline that protects that pricing all year, which is what decides how high you can go the next time you are allowed to ask.
No cost, no obligation. We will tell you the rate you could defend today and whether filing is worth running at all.
Summary of Kan. Stat. Ann. § 8-2415 as published in the Kansas Statutes Annotated, reviewed July 2026. Statutes change; we re-verify before every filing.