Built on the 4 Disciplines of Execution that Fairchild Automotive Solutions has taught for 15+ years. Every advisor, tech, and director sees one number that matters today, and the daily rhythm to hit it.
Free 30-minute walkthrough. Guided setup with our team.
Daily Scoreboard
February 2026 · Day 18 of 20
$190,750
+5.2%
$211,944
-5.8%
1,100
84.8%
The Problem
Service departments generate more reports than any other dealership function. Nine of them sit on your desk right now. None change behavior on Tuesday morning.
45 min
Managers update spreadsheets instead of running a huddle. The first hour of the service drive decides the day.
0
Advisors do not know their pace until you tell them. Techs do not know flag hours until Friday. By then it is too late.
Day 20
By the time last month's gross shows up, the month was already decided in week two.
Endless reports
Your DMS, your schedulers, your spreadsheets. None of them tell your advisor what to do before 8 AM.
The 4 Disciplines, Running Daily
The 4 Disciplines of Execution, shipped as software. Replaces the 40-tab Excel scoreboard along the way.
1
Define and prioritize key objectives that yield significant results.
2
Identify and act on the high-impact actions that directly influence your goals.
3
Engage your team with a visible progress tracker, promoting alignment and motivation.
4
Regular check-ins and structured reviews ensure consistent focus and execution.
Monthly gross profit goals per store, advisor, and tech. Pace, variance, and adjusted daily needed. Live market data to set the rate.
Commodities Report and Maintenance Menus. Which services each advisor sells, and quote consistency at the counter.
Every advisor and tech, green or not green, before the drive opens. One view on the wall or the phone.
The scoreboard running live in the service drive. Service managers huddle around it every morning.
1
Define and prioritize key objectives that yield significant results.
Monthly gross profit goals per store, advisor, and tech. Pace, variance, and adjusted daily needed. Live market data to set the rate.
2
Identify and act on the high-impact actions that directly influence your goals.
Commodities Report and Maintenance Menus. Which services each advisor sells, and quote consistency at the counter.
3
Engage your team with a visible progress tracker, promoting alignment and motivation.
Every advisor and tech, green or not green, before the drive opens. One view on the wall or the phone.
4
Regular check-ins and structured reviews ensure consistent focus and execution.
The scoreboard running live in the service drive. Service managers huddle around it every morning.
Warranty Reimbursement
A manufacturer rate submission is built out of your customer pay pricing. Every discount written between now and your next filing lowers the number you can defend. Most dealers file once and let it sit for years. We file it, then run the daily cadence that decides how high the next one goes.
We select the repair orders that prove your true door rate, and record why every excluded RO was dropped. You review the sample before it becomes a legal document.
Every store in a warranty engagement runs on the full scoreboard, pace, commodities, menus and market pricing while we work, at no monthly cost.
The cadence keeps customer-pay pricing from drifting through the year, which is the whole reason next year's filing can be bigger than this one.
No obligation. We will show you the rate you can defend today, and what is capping it.
Pricing
Start with the scoreboard you need today. Upgrade when you're ready for the full command center.
Essential
Run the daily numbers
Replace the Excel scoreboard with a live one. Every advisor and technician, gross profit pace against goal, menus, op codes and commodities, updated every day instead of at month end.
Accounts set up personally by John.
Advantage
Price against your market
Everything in Essential, plus we shop your market for you. See what nearby dealers and independents actually charge for the same labor and services, so you set your prices from real numbers instead of guesswork.
Accounts set up personally by John.
Premier
Turn inspections into sold work
Everything in Advantage, plus R.I.M., the tablet tool your advisors use at the drive. Technician findings become a prioritized, photo-backed estimate the customer can see and approve on the spot.
Accounts set up personally by John.
Premier + Coaching
Put a fixed ops veteran in your shop
Everything in Premier, plus hands-on fixed ops consulting from John Fairchild. Pricing based on scope, every engagement tailored to your operation.
Book a CallHow It Works
Goals · April 2026
Your Shop · Wildly Important Goal
Store WIG · Total CP Gross
$210,000
$98,700 of $210,000 · Day 12 of 21
Labor Gross
$128,000
Parts Gross
$82,000
Every role has a WIG.
Store, advisor, tech. One number per month, per person.
Your Service Drive
Day 12 of 21 · Live
Store WIG · Total CP Gross
104%
+$18,240 ahead
$218,400 of $210,000 goal
Huddle at 7:30 AM · Focus: walks
Cadence of Accountability
The rhythm, built in
Daily Huddle
Next in 0h 14mEvery morning · 7:30 AM
Weekly Accountability
3 days outFridays · 4:00 PM
Monthly Close
Apr 30 · 18 daysLast day of month
Scoreboard drives the huddle.
Every meeting opens with today’s number. No agenda prep.
Go Further
Competitive Advantage
We shop your real market, store by store. Named competitors by address, five labor rate types including EV and heavy duty, a twelve-service price basket, and a grade for how each store treats a caller.
See what a survey coversPremier Presentations
Technician findings become one prioritized, photo-backed estimate. The customer approves and declines line by line from their own phone, so a partial yes is a real outcome instead of an all-or-nothing call at the counter.
See how R.I.M. runsFree walkthrough, 30 minutes. We will pull up a store like yours and show you how the 4 Disciplines run every morning.
Free 30-minute walkthrough. Every account is set up personally by John.