The Fairchild methodology, shipped as software

The 4DX operating system for fixed ops accountability.

Built on the 4 Disciplines of Execution that Fairchild Automotive Solutions has taught for 15+ years. Every advisor, tech, and director sees one number that matters today, and the daily rhythm to hit it.

Free 20-minute walkthrough. Guided setup with John and Samantha.

F

Daily Scoreboard

February 2026 · Day 18 of 20

Total GP

$190,750

+5.2%

GP Pace

$211,944

-5.8%

CP ROs

1,100

84.8%

AdvisorROsHrs/ROELRWA%GP
Johnson82.1$16592%$18,400
Martinez61.8$15288%$14,200
Chen102.4$17195%$22,600

The Problem

Fixed ops does not fail from lack of data. It fails from lack of cadence.

Service departments generate more reports than any other dealership function. Nine of them sit on your desk right now. None change behavior on Tuesday morning.

45 min

Wasted every morning

Managers update spreadsheets instead of running a huddle. The first hour of the service drive decides the day.

0

Shared pace across the shop

Advisors do not know their pace until you tell them. Techs do not know flag hours until Friday. By then it is too late.

Day 20

When the number lands

By the time last month's gross shows up, the month was already decided in week two.

Endless reports

Zero accountability

Your DMS, your schedulers, your spreadsheets. None of them tell your advisor what to do before 8 AM.

The 4 Disciplines, Running Daily

One system. Four disciplines. Every store on pace.

The 4 Disciplines of Execution, shipped as software. Replaces the 40-tab Excel scoreboard along the way.

1

Wildly Important Goal

Define and prioritize key objectives that yield significant results.

WIG Tracker

Monthly gross profit goals per store, advisor, and tech. Pace, variance, and adjusted daily needed. Live market data to set the rate.

2

Acting on Lead Measures

Identify and act on the high-impact actions that directly influence your goals.

Lead Measure Metrics

Commodities Report and Maintenance Menus. Which services each advisor sells, and quote consistency at the counter.

3

Maintain a Compelling Scoreboard

Engage your team with a visible progress tracker, promoting alignment and motivation.

Daily Scoreboard

Every advisor and tech, green or not green, before the drive opens. One view on the wall or the phone.

4

A Cadence of Accountability

Regular check-ins and structured reviews ensure consistent focus and execution.

TV Huddle Display

The scoreboard running live in the service drive. Service managers huddle around it every morning.

How It Works

Three steps to daily accountability

Goals · April 2026

Your Shop · Wildly Important Goal

Saved

Store WIG · Total CP Gross

$210,000

$98,700 of $210,000 · Day 12 of 21

Labor Gross

$128,000

Parts Gross

$82,000

Every role has a WIG.

Store, advisor, tech. One number per month, per person.

F

Your Service Drive

Day 12 of 21 · Live

On pace

Store WIG · Total CP Gross

104%

+$18,240 ahead

$218,400 of $210,000 goal

Johnson
Pace112%
Martinez
Pace97%
Chen
Pace104%
Patel
Pace88%

Huddle at 7:30 AM · Focus: walks

Cadence of Accountability

The rhythm, built in

This week

Daily Huddle

Next in 0h 14m

Every morning · 7:30 AM

Weekly Accountability

3 days out

Fridays · 4:00 PM

Monthly Close

Apr 30 · 18 days

Last day of month

Scoreboard drives the huddle.

Every meeting opens with today’s number. No agenda prep.

Pricing

Simple pricing. No surprises.

Start with the scoreboard you need today. Upgrade when you're ready for the full command center.

MonthlyAnnual

Starter

$199/store/month

Replace your Excel scoreboard with a real-time dashboard. Track advisor KPIs, gross profit pace, and technician performance.

  • Daily performance scoreboard
  • Gross profit pace-to-goal tracking
  • Multi-store MTD Pace view
  • Advisor & technician KPI tracking
  • Reports with CSV export
  • Team goals management
Get Started

Accounts set up personally by John or Samantha.

Most Popular

Pro

$299/store/month

Full toolset with maintenance menus, competitive intelligence, and commodities reporting.

  • Everything in Starter
  • Brand-specific maintenance menus
  • Competitive intelligence surveys
  • Commodities report
  • Op code analytics
Get Started

Accounts set up personally by John or Samantha.

R.I.M.

$599/store/month

The complete platform with R.I.M. — the digital presentation tool that turns inspections into sold work.

  • Everything in Pro
  • R.I.M. digital presentation tool
  • Tablet-first estimate builder
  • Inspection reports with photo capture
  • Customer-facing service recommendations
Get Started

Accounts set up personally by John or Samantha.

Pro + Coaching

Custom

Everything in R.I.M. plus hands-on fixed ops consulting from John Fairchild. Pricing based on scope — every engagement is tailored to your operation.

Book a Call
  • Everything listed above
  • 1-on-1 fixed ops coaching with John Fairchild
  • 45+ years of dealership consulting expertise
  • On-site training & department walkthroughs
  • Monthly action plans & accountability
  • Service advisor coaching & role-play
  • Custom playbook development

FAQ

Frequently asked questions

See your shop on FixedOpsHQ.

Free walkthrough, 20 minutes. We will pull up a store like yours and show you how the 4 Disciplines run every morning.

Free 20-minute walkthrough. Every account is set up personally by John or Samantha.