Oklahoma
State law entitles a franchised dealer to be reimbursed for warranty parts and labor at the rates you actually charge your own customers. Most stores in Oklahoma are still being paid against a number someone agreed to years ago, and every repair order since has been settled at that number.
Okla. Stat. tit. 47, § 565 · Motor Vehicle Commission Act — fair warranty parts/labor compensation
What you are owed
Retail rate
Not a negotiated number and not whatever you agreed to years ago. Oklahoma measures warranty labor against the actual retail rates you charge in the community where you do business.
The manufacturer's clock
30 days
A properly submitted claim must be approved or disapproved within 30 days. If it is not specifically disapproved in writing in that window, it is considered approved.
How often you may file
Once a year
One rate request per 12-month period. The same clock binds them: they can demand validation repair orders no more than once every 12 months either.
Recovering the cost
Prohibited
The manufacturer cannot recover its costs from Oklahoma dealers with a surcharge imposed solely to recoup what it now pays you. Ordinary price increases and audits are still theirs.
Why It Is Not A Form
Oklahoma does not hand you a rate. It requires you to prove one out of your own customer-pay repair orders, under rules that decide which of that work counts and which of it quietly drags your average down. The statute is short. The judgment inside it is not, and it is where filings fail.
Oklahoma lets you leave routine maintenance out of what proves your labor rate, and that permission is worth real money because that work is among the cheapest things on your menu. Leave it in and you have averaged your own rate down before the manufacturer has read a line of it. Most stores that file alone lose here, quietly, and never learn why the number came back low.
The statute is one layer. Your OEM applies its own view of what counts as qualifying repair labor and which of its brands a filing has to prove the rate against. Where the two disagree, the conservative reading is the one that survives, and knowing which is which per manufacturer is not in the statute.
If they protest, the test is your rate against the practices of the other franchised dealers in an economically similar part of Oklahoma. That is a high bar for them and a real constraint on you: a number that is defensible in Tulsa and a number that is defensible in a market a third the size are not the same number, and the submission has to know the difference.
Because Oklahoma permits a single rate request per 12-month period, a weak submission does not merely fail. It costs you the twelve months behind it, at the rate you were already unhappy with.
The Part Most Dealers Miss
Oklahoma does not ask you to talk a manufacturer into a better number. Let the 30 days pass without a written disapproval and the claim is considered approved. And if they do protest it, the burden is theirs: they have to establish that your rate was inaccurate or unreasonable in light of what every other franchised dealer in an economically similar part of the state is doing.
The law, in other words, is already on your side. What decides the outcome is whether what you put in front of them holds up.
We Do This For You
John Fairchild has run more than 400 warranty reimbursement filings himself. You do not pull the repair orders, decide what qualifies, or argue the categories. We build the submission, you review it before it goes anywhere, and it goes out under a rate we are prepared to defend.
And because your rate is proven out of your own customer-pay pricing, we do not stop when the letter is sent. The platform runs the daily discipline that protects that pricing all year, which is what decides how high you can go the next time you are allowed to ask.
No cost, no obligation. We will tell you the rate you could defend today and whether filing is worth running at all.
Summary of Okla. Stat. tit. 47, § 565 as published in the Oklahoma Statutes, reviewed July 2026. Statutes change; we re-verify before every filing.