Service Drive TV
A TV in the service drive that rotates through your advisors, your technicians and your parts department on its own. Every name, green or not green, readable from across the drive, and current every five minutes without anyone touching it.
Included in Essential, $349 per store per month. Every tier above it contains this one.
The Problem
The pace is known in the office. Out in the drive, an advisor finds out where they stand when somebody remembers to tell them, and a technician finds out on payday. A printout taped to the wall is stale by lunch, and nobody reads a spreadsheet from twenty feet away.
The daily scoreboard gets everyone the number. The TV puts it in front of them all day, where the work is happening.
What It Shows
Advisor slide
Technician slide
Slides you add
Every slide is laid out for a 1080p wall, then scaled to whatever panel you mount. Edges stay clear of the overscan most TVs crop, and slides change with a clean cut instead of a slide-in, so a cast or mirrored screen stays sharp.
The store name, the month, how far through it you are and the date the data runs through sit in the same place on every slide. Someone glancing up mid-rotation reads one scoreboard turning pages, not five unrelated screens.
Point a second TV at the technicians-only view and it plays the technician slides and nothing else. Advisor gross never shows up in the shop.
The parts-only view plays the parts slide alone, and never falls back to the service rotation. If the month has no parts numbers yet, it says so instead of showing service figures.
Managers get a pencil on the footer of the TV. Turn the rotation on or off, add the parts or group pace slides, pick dollars or percent of goal, choose Top 5, Bottom 5, both or neither, and sort the roster by any column on screen.
Advisor and technician columns can be hidden on the TV only, so a number managers still coach from stays off the drive. Hide total gross and the figures measured against it go with it, so nobody can work your profit back out from the tiles that are left.
How It Works
On Dealertrack we pull your reports automatically every night. On Reynolds, CDK or Tekion you upload the same reports you already run. The TV reads the same numbers the scoreboard does.
The TV icon on the scoreboard opens the store's TV page. Put it on the screen in the drive, signed in, and it runs from there. Nobody has to touch it again.
Advisors, technicians, then parts, commodities and group pace if you turned them on. A slide with a long roster stays up until the last name has scrolled past.
The figures refresh in place every five minutes. The slide on screen keeps its spot, and a paused screen stays paused while the numbers underneath it update.
How We Show It
The TV does not keep its own math. Every figure on it comes from the same calculation the scoreboard uses, so the number an advisor sees walking past is the number the manager sees at the desk.
One color language on every slide: green is ahead, amber is close, red is behind, and red shows the real number. A section with no numbers yet stays off the rotation instead of filling the wall with dashes.
Send us a month of your reports and we will show you the TV your drive would be looking at tomorrow morning.