Warranty Reimbursement

Alaska

Alaska protects your rate and your hours. Most stores only ever ask about one.

Alaska law sets a floor under warranty labor and parts at what you charge your own retail customers, and it reaches further than most states by protecting the time you are paid for, too. Plenty of Alaska stores are still settling warranty at a rate nobody has revisited in years, against a time standard the factory chose.

Alaska Stat. § 45.25.210 · Rates and time allowances for warranty and other work

What you are owed

Retail rate

Warranty labor and parts may not be paid below what you charge retail customers for similar nonwarranty work. The benchmark is your own pricing, not the factory's.

The manufacturer's clock

30 days

If the manufacturer does not disapprove your proposed rate within 30 days, it is deemed approved, and it takes effect no more than 30 days after that.

How often you may file

Once a year

A dealer may receive no more than one rate increase in a calendar year. The one you get has to be the right one.

Recovering the cost

Prohibited

The manufacturer cannot claw the increase back by cutting what it owes you or by adding a surcharge, administrative fee or similar charge on the dealer.

Why It Is Not A Form

The law gives you the right. Proving it is the work.

Alaska does not hand you a rate. It lets you prove one from repair orders your customers actually paid, limited to the work the statute treats as warranty-like. That phrase carries more weight than its length suggests, and deciding what falls inside it is where an Alaska filing is won or quietly lost.

"Warranty-like" is a judgment, not a list

Alaska names a set of excluded work, then leaves the rest to whether a repair is warranty-like. That leaves more room for interpretation than a long enumerated list does, and every borderline call either holds your average up or pulls it down.

The rate and the hours are separate fights

Alaska protects both what you are paid per hour and how many hours a repair is allowed. A filing that only addresses one of them leaves money on the table for every claim that follows.

A rate that does not hold together

The manufacturer cannot demand part-by-part or transaction-by-transaction justification, but it can still disapprove a rate that does not stand up. Thirty days is enough time for a factory reviewer to find the weak spot in a submission that has one.

One increase, then a year of waiting

Because Alaska allows a single rate increase per calendar year, a submission that comes in low is not just a smaller win. It sets your rate for every warranty repair order until you are allowed to ask again.

The Part Most Dealers Miss

Alaska protects the clock, not only the rate.

Most retail-rate statutes stop at the dollars per hour. Alaska also addresses the time allowance: what you are paid for a warranty repair may be measured against independent labor time guides, not only the manufacturer's own warranty time standard. A higher rate on too few hours is still an underpaid repair.

The statute also limits how hard the factory can make the process. It cannot bury you in part-by-part or transaction-by-transaction demands, it cannot recover the increase through a surcharge or fee, and if it does not disapprove within 30 days, your rate is deemed approved.

We Do This For You

Over 400 warranty reimbursements, personally.

John Fairchild has run more than 400 warranty reimbursement filings himself. You do not pull the repair orders, decide what qualifies, or argue the categories. We build the submission, you review it before it goes anywhere, and it goes out under a rate we are prepared to defend.

Most filings come back in 45 to 60 days. That depends heavily on the manufacturer, and on whether they ask for additional repair orders before they answer, which every statute allows them to do.

And because your rate is proven out of your own customer-pay pricing, we do not stop when the letter is sent. The platform runs the daily discipline that protects that pricing all year, which is what decides how high you can go the next time you are allowed to ask.

Get your free Alaska rate analysis

No cost, no obligation. We will tell you the rate you could defend today and whether filing is worth running at all.

Summary of Alaska Stat. § 45.25.210 as published by the State of Alaska, reviewed July 2026. Statutes change; we re-verify before every filing.

Alaska Warranty Reimbursement Law (Alaska Stat. § 45.25.210) | Fixed Ops HQ