Nebraska
Nebraska requires manufacturers to compensate warranty parts and labor at no less than what you charge retail or fleet customers for like work, diagnosis included. In 2025 the legislature struck the word reasonable from that language. Most Nebraska stores are still being paid as if it were there.
Neb. Rev. Stat. § 60-1438 · Warranty compensation; retail parts markup and labor rate
What you are owed
Retail or fleet
Warranty parts and labor at no less than the rates you charge retail or fleet customers for like parts and service. Diagnostic work is expressly compensable.
The manufacturer's clock
30 days
Once you submit a parts markup, the manufacturer has 30 days to audit and approve it. The review happens on a deadline, not at its leisure.
How often you may change markup
Parts: twice a year
Nebraska allows up to two parts markup change requests per calendar year, more room than most states give. Each one still has to hold up.
How long claims stay open
One year
A paid claim can be audited for one year. The window stretches only where the manufacturer has reasonable cause to believe a claim is intentionally false.
Why It Is Not A Form
Nebraska writes the floor in plain words, then leaves you to prove where your retail pricing actually sits. The statute names specific maintenance items that come out of the calculation on both labor and parts, and everything else is a judgment about what your customer-paid work shows. That judgment is where Nebraska filings succeed or stall.
Nebraska's exclusion list is specific and fairly short, and it applies to labor and parts alike. Stores that borrow another state's longer list strip out work Nebraska lets count, and the rate comes back lower than the law requires.
Much of what an OEM excludes in practice is its own submission policy, not Nebraska law. Knowing which of its rules the statute backs and which it does not is the difference between a rate you accept and a rate you are owed.
Nebraska names fleet customers alongside retail as the benchmark. A submission that ignores what you charge fleet accounts can leave the strongest part of your case unused.
Two markup changes a year sounds forgiving. But the manufacturer cannot be made to accept more repair orders within twelve months of a prior request, so the evidence you file the first time is largely the evidence you are held to.
What Changed In 2025
Until September 2025, Nebraska's warranty compensation language carried a qualifier that gave manufacturers room to argue your rate down to something they considered reasonable. L.B. 667 struck that word from the compensation language and from the grounds for denying a labor rate or markup. The floor is now what you charge retail or fleet customers for like work.
That is a stronger position than many Nebraska stores realize, and stronger than the one most of their current rates were set under. The law changed in your favor. What turns that into money is a submission built on what your own customer-paid work actually shows.
We Do This For You
John Fairchild has run more than 400 warranty reimbursement filings himself. You do not pull the repair orders, decide what qualifies, or argue the categories. We build the submission, you review it before it goes anywhere, and it goes out under a rate we are prepared to defend.
Most filings come back in 45 to 60 days. That depends heavily on the manufacturer, and on whether they ask for additional repair orders before they answer, which every statute allows them to do.
And because your rate is proven out of your own customer-pay pricing, we do not stop when the letter is sent. The platform runs the daily discipline that protects that pricing all year, which is what decides how high you can go the next time you are allowed to ask.
No cost, no obligation. We will tell you the rate you could defend today and whether filing is worth running at all.
Summary of Neb. Rev. Stat. § 60-1438 as published by the State of Nebraska, reviewed July 2026. Statutes change; we re-verify before every filing.