Nevada
Since January 2024, Nevada has required manufacturers to pay warranty and recall work at your prevailing retail labor rate and parts markup. It is one of the newest statutes of its kind, and one of the most complete. Many Nevada stores have not filed under it yet.
NRS ch. 482 (SB 303, 2023), § 482.36385 · Prevailing retail labor rate and parts markup for warranty work
What you are owed
Retail rate
Your prevailing retail labor rate and parts markup, on warranty work and on federal safety recalls alike, with reasonable diagnostic time counted.
The manufacturer's clock
30 days
The manufacturer has 30 days to contest your submission. If it does not, your rate takes effect automatically.
How often you may file
Once a year
One request to establish or modify your rate in any 12-month period. A corrected resubmission after a contest does not count against it.
Recovering the cost
Prohibited
The manufacturer cannot recover any part of what retail rate costs it from you. The only carve-out is raising vehicle prices in the normal course of business.
Why It Is Not A Form
Nevada does not hand you a rate. It requires you to prove one out of closed retail customer repair orders, limited to qualifying repairs that warranty would have covered. The definition of what qualifies is detailed, and so are the rules for repair orders that mix qualifying and excluded work. That is where Nevada filings are won or lost.
Nevada lets a repair order count even when only part of it is qualifying work, but the excluded lines have to come out. Drop the whole order and you shrink your own evidence. Leave the wrong lines in and you hand the manufacturer its contest.
The statute defines a qualifying repair narrowly and lists a long run of categories that fall outside it. Your OEM layers its own view on top. Telling the two apart, and knowing which one the statute lets the manufacturer enforce, is not in the text.
A manufacturer that contests needs a substantial basis. Inaccurate or nonqualifying repair orders give it one. A clean submission takes that away, and with it most of the leverage the manufacturer has.
Because Nevada permits a single request per 12 months, a weak one does not merely fail. It costs you the year behind it, paid at the rate you were trying to move past.
The Part Most Dealers Miss
Nevada's law does not stop at telling the manufacturer to pay retail rate. If it contests your submission without a substantial basis, your rate can be made retroactively effective and the manufacturer ordered to pay the shortfall, decided by the DMV Director on protest. Stalling is no longer free.
Around that sits a full set of protections: no recovering the cost from you, no adverse action because you asked, policies applied uniformly to every Nevada dealer, and no substituting the manufacturer's own repair orders for yours. The statute is built for the dealer. What decides the outcome is a submission that leaves no basis to contest.
We Do This For You
John Fairchild has run more than 400 warranty reimbursement filings himself. You do not pull the repair orders, decide what qualifies, or argue the categories. We build the submission, you review it before it goes anywhere, and it goes out under a rate we are prepared to defend.
Most filings come back in 45 to 60 days. That depends heavily on the manufacturer, and on whether they ask for additional repair orders before they answer, which every statute allows them to do.
And because your rate is proven out of your own customer-pay pricing, we do not stop when the letter is sent. The platform runs the daily discipline that protects that pricing all year, which is what decides how high you can go the next time you are allowed to ask.
No cost, no obligation. We will tell you the rate you could defend today and whether filing is worth running at all.
Summary of NRS ch. 482 (SB 303, 2023), § 482.36385 as published by the State of Nevada, reviewed July 2026. Statutes change; we re-verify before every filing.