Warranty Reimbursement

Wyoming

Wyoming dropped cost-plus parts in 2025. Many stores are still paid the old way.

Since July 1, 2025, a Wyoming dealer is entitled to warranty labor at its retail rate and warranty parts at its own retail parts markup. The old cost-plus floor is gone from the statute. Stores that never established a retail rate are still being reimbursed as if it were not.

Wyo. Stat. Ann. § 31-16-117 · Payment for delivery preparation and warranty service

What you are owed

Retail rate

Warranty labor at your retail labor rate and warranty parts at your retail parts markup, provided the rate is reasonable and established the way the statute requires.

The claims clock

30 days

The manufacturer must approve or disapprove a warranty claim within 30 days of receipt and pay within 30 days of approval. Silence in that window counts as approval.

How often you may file

Once a year

Your retail labor and parts rates can be established or adjusted no more than once every 12 months, unless you and the manufacturer agree otherwise.

If they do not contest it

45 days

A manufacturer has 30 days to contest your submitted rate in writing. If it does not, your rate goes into its schedule of compensation 45 days after it received your submission.

Why It Is Not A Form

The law gives you the right. Proving it is the work.

Wyoming's 2025 amendment did not simply raise a number. It replaced a fixed parts floor with a rate you have to establish from your own customer-paid work, under rules about which repairs qualify. A dealer who does nothing keeps nothing, and a dealer who files carelessly can end up with a rate that is reasonable on paper and low in practice.

A long list of work that does not count

The new Wyoming law excludes a long list of repair categories from the calculation, and several of them are among the most common jobs in any service lane. Leave them in and you have argued your own rate down before the manufacturer has to.

Not every part is paid the same way

The statute carves out separate treatment for certain high-value assemblies and for parts the manufacturer supplies at no cost. Applying one markup to everything either leaves money on the table or invites a chargeback.

Your manufacturer's rules sit on top of the state's

Each OEM is still adapting its policy to a statute that only took effect in 2025. Where that policy lags or conflicts with the new law, the statute controls, but someone has to know which provisions your manufacturer has not caught up with.

And claims stay open for a year

The manufacturer may audit paid claims and charge back unsubstantiated or incorrect ones for a year after payment, longer where it suspects fraud. A rate is only worth what survives that year.

The Part Most Dealers Miss

The cost-plus floor is gone.

Before 2025, Wyoming guaranteed warranty parts only at a fixed markup over dealer cost. The legislature struck that floor out of the statute and replaced it with the dealer's own retail parts markup rate. The protection did not go away. It became something you have to claim, and a store that has not established its rate under the new law has nothing better to point to.

The new law also puts the rate itself on a clock. A manufacturer that wants to contest it has 30 days, and its notice has to give reasons, show evidence and propose an adjustment. If it does not contest, your rate takes effect 45 days after it received your submission. If it does, the law sends both sides to mediation, and if the dispute reaches court, the manufacturer carries the burden of proving your rate wrong. What decides the outcome is a rate that holds up when it is looked at closely.

We Do This For You

Over 400 warranty reimbursements, personally.

John Fairchild has run more than 400 warranty reimbursement filings himself. You do not pull the repair orders, decide what qualifies, or argue the categories. We build the submission, you review it before it goes anywhere, and it goes out under a rate we are prepared to defend.

Most filings come back in 45 to 60 days. That depends heavily on the manufacturer, and on whether they ask for additional repair orders before they answer, which every statute allows them to do.

And because your rate is proven out of your own customer-pay pricing, we do not stop when the letter is sent. The platform runs the daily discipline that protects that pricing all year, which is what decides how high you can go the next time you are allowed to ask.

Get your free Wyoming rate analysis

No cost, no obligation. We will tell you the rate you could defend today and whether filing is worth running at all.

Summary of Wyo. Stat. Ann. § 31-16-117 as published by the State of Wyoming, reviewed July 2026. Statutes change; we re-verify before every filing.

Wyoming Warranty Reimbursement Law (Wyo. Stat. Ann. § 31-16-117) | Fixed Ops HQ